Do You Have Any Concern?
If you have a concern about the care you or someone else is receiving, it is important that you talk about it.
We encourage you to raise your concern with your care provider first as you can get a fast and sustainable outcome.
Your local contact is:
Operational Manager/Case Manager
Filipino Community Council of Victoria,
Inc.
329 Barkly Street Footscray 3011
Aged Care Complaints Scheme
If you can’t resolve your concern with your care provider, you can contact the
Phone: 1800 951 822
Website: https://www.agedcarequality.gov.au/making-complaint/lodge-complaint
- Anyone can lodge a concern
- It is free
- You can be anonymous or confidential
- Call us or go to our website for more information