Welcome to FCCVI

Filipino Community Council of
Victoria Incorporated

Due to the COVID-19 situation, we can be operating on a different office hours or our staffs are working remotely to address inquiries. We can be reached through email: centre.manager@fccvi.org.au. Thank you for your understanding.

Charter of Aged Care Rights

Have the right to:

  1. safe and high-quality care and services
  2. be treated with dignity and respect
  3. have my identity, culture and diversity valued and supported
  4. live without abuse and neglect
  5. be informed about my care and services in a way I understand
  6. access all information about myself, including information about my rights, care and services
  7. have control over and make choices about my care, and personal and social life, including where the choices involve personal risk
  8. have control over, and make decisions about, the personal aspects of my daily life, financial affairs and possessions my independence
  9. be listened to and understood
  10. have a person of my choice, including an aged care advocate, support me or speak on my behalf
  11. complain free from reprisal, and to have my complaints dealt with fairly and promptly
  12. personal privacy and to have my personal information protected
  13. exercise my rights without it adversely affecting the way I am treated

Find out more about the Aged Care Quality Standards on the Department of Health website