Welcome to FCCVI

Filipino Community Council of
Victoria Incorporated

Aged Care Quality Standards

Consumer outcome

  • I am treated with dignity and respect, and can maintain my identity. I can make informed choices about my care and services, and...

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Consumer outcome

  • I am a partner in ongoing assessment and planning that helps me get the care and services I need for my health and wellbeing.
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Consumer outcome

  • I get personal care, clinical care, or both personal care and clinical care, that is safe and right for me.

Organisational st

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Consumer outcome

  • I get the services and supports for daily living that are important for my health and wellbeing and that enable me to do the thin...

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Consumer outcome

  • I feel I belong and I am safe and comfortable in the organisation’s service environment.

Organisation statement

  • The organ...

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Consumer outcome

  • I feel safe and am encouraged and supported to give feedback and make complaints. I am engaged in processes to address my feedbac...

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Consumer outcome

  • I get quality care and services when I need them from people who are knowledgeable, capable and caring.

Organisation statemen

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Consumer outcome

  • I am confident the organisation is well run. I can partner in improving the delivery of care and services.

Organisation state

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